Problem Statement
Account owners often create Email AI templates on behalf of their clients. However, if Email AI was disabled for a location, account users couldn't access it there. This forced them to create templates in a few enabled locations and manually share them across other locations, resulting in extra effort and duplication.
What we did
Enabled Email AI access for account users across all locations.
Account users can now create and manage Email AI templates wherever they are needed.
Location users continue to have Email AI access based on their location's Labs configuration.
Added a "Visible to Account Users Only" tag to avoid confusion for account users when Email AI is disabled for a location.
Benefits
Allows account users to create Email AI templates in any location.
Eliminates the need to manually share templates across locations.
Reduces operational effort and duplicate work.
Preserves existing location-level access controls for location users.
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